Resonance Privacy Policy
This Privacy Policy explains how Resonance Capital Management ("Resonance," "we," "us," or "our") collects, uses, discloses, and protects personal data in connection with the Resonance service at https://resonance-capital.xyz (the "Service").
This policy is intended to cover applicable privacy laws, including the EU and UK General Data Protection Regulation ("GDPR"), to the extent they apply.
1)Who We Are
- Controller: Resonance Capital Management (Delaware, USA)
- Product: Resonance, a web based analytics and execution service for options hedged equity positions
- Contact: privacy@resonance-capital.xyz
If you have privacy questions or want to exercise your rights, contact us at privacy@resonance-capital.xyz.
2)Scope
This Privacy Policy applies to personal data processed through the Service, including account and profile features, email, saved and tracked positions, product analytics, support messages, and optional brokerage connections. It does not apply to data you provide directly to your broker or to third party market data providers under their own policies.
3)Data We Collect
- Account data: email address, password (stored hashed), and profile settings
- Usage data: pages viewed, features used, saved positions, device and browser information, and IP address
- Brokerage connection: if you enable automated execution, the access tokens needed to place orders through your connected broker (for example Interactive Brokers). We never take custody of your funds or securities; your assets remain with your broker at all times.
- Support data: messages you send us
We do not knowingly collect special categories of personal data.
4)How We Use Your Data
- To provide the Service: stream real time quotes, run the calculations that surface hedged positions, and let you save and track them
- To provide optional automated execution through your connected broker
- To secure the Service and prevent abuse
- To improve features and understand how the Service is used
- To communicate with you about your account, updates, and support
5)Legal Bases (GDPR)
Where GDPR applies, we rely on: performance of a contract (to provide the Service), our legitimate interests (security, improvement, and communications), your consent (where required, for example certain analytics), and compliance with legal obligations.
6)How We Share Data
- Service providers that host and operate the Service (cloud hosting, email, and analytics)
- Market data providers that supply real time quotes and pricing
- Your connected broker, solely to place the orders you authorize
- Authorities, where required by law
We do not sell your personal data.
7)Data Retention
We keep personal data for as long as your account is active and as needed to provide the Service, then for a limited period as required for legal, accounting, or security purposes.
8)Security
We use technical and organizational measures to protect personal data, including encryption in transit, access controls, and hashed credentials. No method of transmission or storage is completely secure.
9)Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact privacy@resonance-capital.xyz. You may also lodge a complaint with your local data protection authority.
10)Cookies and Analytics
We use essential cookies to run the Service and, where permitted, analytics to understand usage. You can control non essential cookies through your browser or our cookie settings.
11)International Transfers
We may process data in countries other than your own. Where required, we use appropriate safeguards, such as standard contractual clauses.
12)Children
The Service is not directed to individuals under 18, and we do not knowingly collect their personal data.
13)Changes
We may update this Privacy Policy from time to time. Material changes will be posted here with a new "Last updated" date.
14)Contact
Resonance Capital Management. Email: privacy@resonance-capital.xyz.